Frequently asked questions

Shopping Information

Where is Bee Happy Honey From?

Our bees make their honey from the florals of the Kisii Highlands. Our hives are placed in regions with the abundance of Blue Gum, Gravelia, Avocado, Guava, Black Wattle, Acacia and Sunflowers

Do we deliver ?

Yes, we do, at a fee of Ksh 150 for deliveries within Nairobi. For orders outside Nairobi, kindly call +254700453377 to organize for your delivery via a preferred courier.

How do I test if my honey is genuine ?

THE THUMB TEST

Depending on the source, various types of honey cover a wide range of flammability, density and other characteristics. The thumb test is probably the simplest way of testing honey’s purity. Simply put a small drop of honey on your thumb, then wait to see it it spills or spreads around. Pure honey stays intact, if it spreads or spills then it is definitely fake.

International bulk shipping ?

Email beesness to place your order

Return and Refund Policy

  1. Goods may be returned within 7 days for exchange only. Returns are valid only for products that have not been opened, used or damaged.
  2. Products that are defective or damaged upon arrival may be returned immediately for exchange.
  3. Customers are responsible for all shipping charges on exchanges or refunds.
  4. Refunds are only available when an equivalent replacement is unavailable and the customer does not wish to exchange for another product
  5. If anything is unclear or you have more questions feel free to contact our customer support team; beesness